Shipping policy
At ToyHarbor.store, we proudly serve collectors and fans worldwide.
Shipping Coverage
We offer worldwide shipping to eligible destinations.
Order Processing
Orders are generally processed within:
1–3 Business Days
Processing may require additional time during:
- Peak seasons
- Holidays
- Product launches
- Promotional events
Estimated Delivery Time
Standard Delivery:
7–10 Business Days
Delivery estimates are not guarantees.
Actual delivery may vary due to:
- Customs clearance
- Weather conditions
- Carrier delays
- Regional logistics issues
Shipping Costs
We proudly offer:
FREE WORLDWIDE SHIPPING
No minimum purchase is required unless otherwise stated.
Tracking Information
Tracking information is typically sent once the shipment has been processed.
Customers are responsible for providing accurate shipping information.
Customs and Import Duties
Depending on destination country:
- Import taxes may apply
- Customs fees may apply
- Government charges may apply
Such charges remain the responsibility of the recipient unless otherwise required by law.
Delivery Delays
ToyHarbor.store is not responsible for delays caused by:
- Customs inspections
- Carrier disruptions
- Natural disasters
- Government actions
- Force majeure events
Lost Packages
If a package appears lost:
- Contact us immediately
- Allow carrier investigation
- Cooperate with verification requests
We will assist in finding an appropriate resolution.
Incorrect Addresses
Customers are responsible for ensuring address accuracy.
Orders shipped to incorrect addresses provided by customers may not qualify for replacement.
Split Shipments
Some orders may arrive in separate packages depending on inventory locations and logistics requirements.
Contact
Email: support@ToyHarbor.store
Phone: (416) 814-4403